About Us

We specialize in helping travelers all over the world understand immigration and customs requirements for Japan.

With our expertise in Japanese visa and entry permit processing, you can trust us to help you get the documentation you need.

Since the launch of the digitalized Customs Declaration (CD) form, we’ve processed thousands of applications with our simple process.

Our team of Customs Declaration experts are ready to help you get your application form processed hassle-free.

We understand that filling out travel documentation can be confusing. That’s why we designed a streamlined application form that’s quick to complete and easy to understand.

Our application service is open to all nationalities. You can complete your Japan Customs Declaration through our site from anywhere in the world — you just need a computer or mobile device.

Note: We’re a private agency with no connection to the Japanese government. We help travelers submit their e-CD, with a simplified form and expert assistance.

Our streamlined process

We’ve designed our process to be as helpful and efficient as possible. Here’s how it works:

1. Guided data collection

We start with a structured, step-by-step form designed to reduce confusion and prevent common mistakes. Clear instructions, handy prompts, and a logical order help applicants provide complete and consistent information.

2. Automated consistency checks

Once the form is submitted, the system performs internal checks to detect incomplete fields, formatting errors (such as passport numbers or dates), and inconsistencies between related answers. This first layer helps identify technical issues before human review.

3. Manual expert review

After automated checks, an expert examines the application in detail. This includes verifying key personal data, cross-checking travel details, and confirming that the information aligns with current entry and customs requirements.

4. Final validation and processing

Once all checks are complete and any issues are resolved, the application proceeds to final validation and submission. Applicants receive confirmation and guidance on the next steps.

By combining structured data collection, automated screening, and human expertise, we minimize errors and help ensure each application is carefully prepared before it moves forward.

As our CD form applicants come from all over the world, our Customer Support team speaks over 15 languages. We’re available to help with any problems or queries whenever you need us.

Get the support you need in:

Contact us with any questions about your Japan Customs Declaration application, or how to use your approved QR code.

Our application service was created based on our customers' needs. We strive to make the Japan CD application process straightforward, quick, and easy.

If you apply through our site, we commit to:

Find out more about our additional services below.

What Do We Offer You?

We provide additional benefits included in our standard service, which you will not be offered by the government application site.

Our aim is to save you time and increase your chances of acceptance by the Japan CD system. As part of your processing fee on this site, you get:

Our Customs Declaration experts look over all parts of your form before processing. We use exclusive API technology to verify passport data. If we find errors, or missing information, we’ll contact you, so any issues can be corrected in time.

We’re constantly updating our site to reflect the latest rules set out by Japan’s immigration and customs authorities. You can rest assured that the information you find on our site is verified and accurate.

Our Privacy Policy is a key priority. We guarantee a secure application and payment process. Our site is securely encrypted with SSL software to protect your personal information and payment details.

We’ll send a confirmation email to let you know we’ve received your payment and completed form. You’ll hear from us again in 1 to 3 days. Once accepted, you’ll get your approved QR code sent directly to your email address.

If your application is rejected, we’ll refund you the full amount. If your application has been submitted but you need to cancel it, it may be possible to refund some of the amount. Get in touch with our team to find out more.

We’re a diverse group of international travel and web specialists who work together to help you get the documentation you need to visit Japan.

The team is made up of:

Travel regulation specialists

Our travel specialists monitor official updates and trusted sources, track changes to entry and customs requirements, and translate complex rules into clear, practical guidance.

Japan CD expert reviewers

Our Japan CD expert reviewers carefully check submissions for common errors. They double-check key details to help ensure applications are correctly prepared before processing.

Customer support staff

Our customer support team assists you before and after you apply. They answer questions, clarify specific fields, help recover confirmation emails, and guide you through any issues.

Content editors

Our content editors keep the website accurate and easy to understand. They update pages when requirements change, simplify complex explanations, and structure information clearly.

Web developers

Our web developers maintain a fast, secure, and mobile-friendly platform. They continuously improve navigation and usability, adding helpful features that reduce mistakes and make the process smoother.

With our varied expertise, we carefully collect and present the information you need, then help you complete the CD application process smoothly. Find out more about our Terms of Use here.